Queer Neurodivergent Culturally Affirming

RoohMind CareClinical & Counselling Psychologists · Psychiatrist

Listening to the Soul. Beneath the Symptoms.

Talk privately to a trained mental health professional, online or in person in Lucknow.

Explore
12+ Years in Practice Our founder, Anamika Rawlani
4.8 Google Rating ★★★★★ 64 reviews
1000+ Clients Helped India & overseas

Who you’ll be talking to

Our care is led by senior clinical psychologists. Here is what their training means, in plain words.

Anamika Rawlani, founder and senior clinical psychologist of Rooh Mind Care

Founder & Senior Clinical Psychologist

Anamika Rawlani

12+ years of clinical experience

  • Licensed by the Rehabilitation Council of India (RCI) A statutory body set up by Act of Parliament under the Ministry of Social Justice and Empowerment, Government of India, which licenses clinical psychologists. Registration A39595.
  • Research Officer at NIMHANS, Bengaluru On a project of the Indian Council of Medical Research (ICMR), the Government of India’s medical research body, at the National Institute of Mental Health and Neuro Sciences (NIMHANS): India’s leading mental health institute, often called the AIIMS of mental health, an Institute of National Importance by Act of Parliament, and among India’s top 10 medical institutions (NIRF 2025).
  • Trained at RINPAS and CIP, Ranchi M.Phil in clinical psychology, the licensed clinical training that hospitals hire for, from the Ranchi Institute of Neuro-Psychiatry and Allied Sciences (RINPAS), one of India’s most prestigious mental health institutes, founded in 1925. Her examinations were conducted by the Central Institute of Psychiatry (CIP), Ranchi, a Government of India institute founded in 1918 and the first in India to train psychiatrists at postgraduate level, where she also worked. Batch topper, 2014.
  • 500+ patients assessed and treated during her training At RINPAS, Ranchi, and the All India Institute of Speech and Hearing (AIISH), Mysuru, India’s premier institute for speech and hearing, under the Government of India’s Ministry of Health.

WELCOME1010% off your first session

Dr Poornima Chandrashekar, senior clinical psychologist at Rooh Mind Care

Senior Clinical Psychologist

Dr Poornima Chandrashekar

15+ years of clinical experience

Doctorate (Ph.D) in clinical psychology and M.Phil from the National Institute of Mental Health and Neuro Sciences (NIMHANS), Bengaluru: India’s leading mental health institute, often called the AIIMS of mental health. Licensed by the Rehabilitation Council of India (RCI), Government of India.

WELCOME1010% off your first session

Dr Mekhala Divakar, psychiatrist at Rooh Mind Care

Psychiatrist

Dr Mekhala Divakar

MBBS, MD (Psychiatry). Senior Resident, M.S. Ramaiah Medical College and Hospital, Bengaluru, and Medical Officer with BBMP’s Smart Virtual Clinic, Bengaluru, providing telepsychiatry to 27 primary health centres. Registered with the Karnataka Medical Council (134015). A psychiatrist is a medical doctor who can diagnose and, where needed, prescribe medication. Consultations are 15 minutes and are medical, not therapy.

WELCOME1010% off your first consultation

Our team also includes counselling psychologists, who work under the clinical supervision of our senior clinicians. Meet the whole team →

What is therapy, really?

A short reel from our Founder and Senior Clinical Psychologist, Anamika Rawlani, on what therapy is, what happens in a session, and how it can help.

Help Me Choose an Expert
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What is therapy?
Help Me Choose an Expert

The Story Behind Rooh

Rooh Mind Care was founded on a simple belief: mental healthcare should be evidence-based, compassionate, confidential, and centred around you.

Founded by Anamika Rawlani, Founder & Senior Clinical Psychologist, Rooh brings together clinical psychologists licensed by the Rehabilitation Council of India (RCI), Government of India, counselling psychologists and a psychiatrist. We see clients in person in Lucknow, and online worldwide, united by a shared commitment to client‑centred care.

Anamika’s path began in Ranchi, at RINPAS and CIP, two of India’s oldest mental health institutes, and took her to NIMHANS, Bengaluru, for ICMR research. After 12+ years in practice, what she holds on to is simple: therapy should be “a safe space where the client can just be and speak freely.”

Our therapists work under experienced clinical supervision, helping us uphold high standards of ethical, evidence-based care.

A Space to Be Yourself

You should never have to hide a part of yourself to feel understood.

Rooh is queer-affirmative, neurodivergent-friendly, culturally sensitive, and inclusive of diverse identities, relationships, and lived experiences.

What Hurts Is Not Always What Is Visible

Behind anxiety may be fear.
Behind anger may be pain.
Behind perfectionism may be exhaustion.
Behind silence may be a story waiting to be heard.

At Rooh, we look beyond symptoms to understand the person behind them. Our aim is not simply to help you manage what you’re going through, but to support deeper self-understanding and meaningful, sustainable change.

You are more than a diagnosis. More than a symptom. You are a whole person with a story worth understanding.

Rooh Mind Care.

Services

Evidence-based therapy from clinical psychologists for adults, adolescents, couples and families — in person in Lucknow and online.

Individual Therapy

Couples & Family

Teens & Young Adults

Assessments

NRIs &
South Asian Diaspora

Affirmative Care

Meet Our Experts

A multidisciplinary team of clinical psychologists, therapists and a psychiatrist in Lucknow, offering compassionate, evidence-based care tailored to your needs.

8 languages spoken across our team — therapy in the language you think in

See full team profiles & languages →

Anamika Rawlani, RCI-registered Clinical Psychologist and founder of Rooh Mind Care, Lucknow
Founder & Senior Clinical Psychologist

Anamika Rawlani

Senior Clinical Psychologist & Founder · Trained at RINPAS, Ranchi, one of India’s most prestigious mental health institutes, founded in 1925 · Licensed by the Rehabilitation Council of India (RCI), Government of India 12+ Years of Experience

Licensed by RCI, Govt. of India CBT, MBT & Trauma-informed Care India & Overseas

Credentials & highlights

  • Trained at RINPAS, Ranchi, one of India’s most prestigious mental health institutes, founded in 1925 (M.Phil Clinical Psychology, batch topper, 2014); examinations by the Central Institute of Psychiatry (CIP), Ranchi, where she also worked
  • Research officer on an Indian Council of Medical Research (ICMR) project at NIMHANS, Bengaluru, a Government of India research project at India’s leading mental health institute, the AIIMS of mental health
  • 500+ patients assessed and treated during her training, at RINPAS, Ranchi, and AIISH (All India Institute of Speech and Hearing), Mysuru, India’s premier institute for speech and hearing, under the Government of India’s Ministry of Health
  • Licensed by the Rehabilitation Council of India, Government of India (RCI A39595)
View full profile & credentials →
"

I've been seeing Anamika ma'am for the past one year, and I truly appreciate how safe and understood I feel in our sessions. Her empathetic and structured approach has helped me gain clarity on my thought patterns and build healthier coping strategies. Her approach has made a real difference in my life, and I'm confident it could for others too.

P

Pragati Piplani

★★★★★

Google review · a year ago

She holds an M.Phil from the Ranchi Institute of Neuro-Psychiatry and Allied Sciences (RINPAS), Ranchi, completed in 2014: the licensed clinical training that hospitals hire for, at one of India’s most prestigious mental health institutes, founded in 1925. She worked as a Research Officer on an Indian Council of Medical Research (ICMR) project at the National Institute of Mental Health and Neuro Sciences (NIMHANS), Bengaluru; ICMR is a Government of India medical research body, and NIMHANS is India’s leading mental health institute, often called the AIIMS of mental health, and an Institute of National Importance by Act of Parliament. During her training she assessed and treated more than 500 patients at RINPAS and at the All India Institute of Speech and Hearing (AIISH), Mysuru, India’s premier institute for speech and hearing, under the Government of India’s Ministry of Health.

Starting therapy can feel like a big step. You’re welcome here.

She works with adolescents, young adults and adults who are trying to make sense of their experiences. Many of her clients come with concerns related to overthinking, career, self-doubt, bullying, feelings of inferiority, personality patterns, emotional difficulties, social isolation, shame, burnout, dating, trust issues, relationships, marriage, family dynamics and past experiences that continue to affect them.

Her work focuses on helping clients understand their attachment patterns, relationships and the challenges that come with adolescence and adulthood. She explores how past and present experiences shape one’s sense of self, relationships and ways of being in the world.

She also works with women dealing with body image concerns, low self-esteem, past trauma, anxiety and depression. She supports clients in learning how to set boundaries and feel more stable and secure in their relationships. In addition, she works with parents, women in the postpartum phase and working women managing multiple roles and responsibilities.

Her approach is humanistic, reflective and compassionate. She follows an integrative approach and is a certified practitioner in CBT, MBT and trauma-informed care.

She believes in a process-oriented way of working, where life stories, personal narratives and practical strategies come together to support growth and change. She aims to create a space that is safe, respectful and sensitive to each client’s cultural background and lived experiences.

She also has a keen interest in training and mentoring other clinicians in her areas of expertise.

"Therapy to me is creating a safe space where the client can just be and speak freely — that space which allows one to work on mental health and wellness, leading to personal growth and evolving." — Anamika Rawlani

Areas of Expertise: Anxiety · Depression · OCD · Learning Disability · Psychological Assessments · Young Adults & Adults · Stress Management · Relationship Issues

Full profile, training & approach →

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Dr Poornima Chandrashekar, Senior Clinical Psychologist (M.Phil and Ph.D, NIMHANS) at Rooh Mind Care
Senior Clinical Psychologist

Dr. Poornima Chandrashekar

Senior Clinical Psychologist · Doctorate (Ph.D) in clinical psychology from NIMHANS, Bengaluru, India’s leading mental health institute, the AIIMS of mental health 15+ Years of Experience

OCD Sexual Therapy Child & Adolescent Anxiety Mood Disorders CBT Family Therapy

Credentials & highlights

  • Licensed by the Rehabilitation Council of India (RCI), a statutory body under the Ministry of Social Justice and Empowerment, Government of India
  • M.Phil and a doctorate (Ph.D) in clinical psychology from NIMHANS, Bengaluru, India’s leading mental health institute, often called the AIIMS of mental health, and an Institute of National Importance by Act of Parliament
  • 15+ years of clinical experience
  • Former Assistant Professor, IIPR
  • Published researcher: parenting styles; caregiver burden in OCD
  • Presenter at national & international conferences
View full profile & credentials →

Senior Clinical Psychologist with 15+ years experience, M.Phil & a doctorate (Ph.D) in clinical psychology from NIMHANS, Bengaluru (India’s leading mental health institute, often called the AIIMS of mental health, and an Institute of National Importance by Act of Parliament), Master's from IIPR, and ex-Assistant Professor at IIPR.

Expertise in OCD, Sexual Therapy, Child & Adolescent Mental Health, Anxiety, Mood & Personality Disorders. Works with children, teens & adults using an eclectic, individualized approach — CBT, family interventions & SPACE therapy.

Published researcher on parenting styles, book chapter on caregiver burden in OCD families, and presenter at national/international conferences.

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Dr Mekhala Divakar, Psychiatrist (MBBS, MD Psychiatry) at Rooh Mind Care
Psychiatrist

Dr Mekhala Divakar

Psychiatrist · MBBS, MD (Psychiatry) · Senior Resident, M.S. Ramaiah Medical College, Bengaluru · KMC Reg. 134015 5+ Years in Psychiatry

De-addiction & Substance Use Child & Adolescent Psychiatry Depression & Bipolar Medication Review CBT, DBT & MET

Credentials & highlights

  • Senior Resident, M.S. Ramaiah Medical College & Hospital
  • NIMHANS-trained in child & adolescent psychiatry
  • ~300 patients treated at de-addiction camps
  • Research presented at TIPPS Excel National Conference 2024
  • Telepsychiatry across 27 BBMP health centres, Bengaluru
View full profile & credentials →

Dr Mekhala is a psychiatrist, which means she is a medical doctor: MBBS from M.V.J. Medical College and Research Hospital, Bengaluru, and an MD in Psychiatry from K.S. Hegde Medical Academy, Nitte (Deemed to be University). She now works as a Senior Resident at M.S. Ramaiah Medical College and Hospital, Bengaluru, across outpatients, inpatient wards and consultation-liaison psychiatry.

She has worked in child and adolescent psychiatry at NIMHANS, Bengaluru, in community psychiatry at the Nitte Rural Psychiatry Centre, and independently managed around 300 patients at de-addiction camps with the Sri Kshetra Dharmasthala Rural Development Project, Ujire. As a Medical Officer with BBMP's Smart Virtual Clinic she provided teleconsultations and psychiatric screening across 27 Primary Health Centres.

Her MD dissertation examined severity of alcohol use, readiness to change, and religiosity among people seeking de-addiction treatment, and she presented the work at the TIPPS Excel National Conference in 2024. She practises CBT, DBT, and Motivation Enhancement Therapy alongside medication management.

Areas of Focus: Depression & Bipolar Disorder · Anxiety · OCD · Substance Use & De-addiction · Child & Adolescent Psychiatry · Psychotic Disorders · Geriatric Psychiatry · Consultation-Liaison Psychiatry · Medication Review

Full profile, training & conferences →

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Benazier Noor Ahamed, Senior Counselling Psychologist at Rooh Mind Care
Senior Counselling Psychologist

Benazier Noor Ahamed

Senior Counselling Psychologist · Senior Consultant, YourDOST, Bengaluru 9+ Years of Experience

Panic Attacks & Anxiety LGBTQ+ Affirmative Care Relationship Coaching Corporate Wellness

Credentials & highlights

  • Senior Consultant, YourDOST, Bengaluru
  • 9+ years across clinical, academic & corporate settings
  • Trained in CBT, ACT & Schema Therapy
  • LGBTQ+ affirmative and trauma-informed care
  • Therapy in 6 languages
View full profile & credentials →

Benazier is a compassionate Counselling Psychologist with over nine years of experience across clinical, academic, and corporate settings. Her work includes psychological assessments, individual psychotherapy, child and adolescent mental health, corporate wellness, and psychoeducation.

Trained in CBT, ACT, Schema Therapy, and Trauma-Informed Therapy, she works with individuals facing emotional and psychological challenges using an evidence-based and collaborative approach.

“I strive to create a safe, empathetic, and collaborative environment that empowers individuals to achieve resilience and positive change.”

Areas of Focus: Individual Therapy · Child & Adolescent Mental Health · Psychological Assessments · Corporate Wellness · Emotional Well-being · Psychoeducation

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Divyanshi Tolani, RCI-registered Clinical Psychologist (Associate) at Rooh Mind Care
Clinical Psychologist (Associate)

Divyanshi Tolani

Clinical Psychologist (Associate) · Licensed by the Rehabilitation Council of India (RCI), Government of India · A101532 4+ Years of Experience

Substance Use Anxiety Disorders Psychometric Assessments OCD (ERP)

Credentials & highlights

  • Licensed by the Rehabilitation Council of India (RCI), a statutory body under the Ministry of Social Justice and Empowerment, Government of India (A101532)
  • 4+ years of clinical experience
  • Trained in CBT, DBT & ERP for OCD
  • Psychometric assessments & diagnostic clarification
  • Works with children to older adults
View full profile & credentials →
"

I work in an IT company in Ontario, and since therapy is quite expensive here, I started looking for therapists online. That's when I came across Rooh Mind Care.

I honestly felt a sense of relief when I found the right therapist for me, Divyanshi Tolani. She is very sweet, understanding and one of the most compassionate therapists I've come across. She was also very flexible with my time zone and was kind enough to accommodate my sessions whenever I needed them.

If you have any time zone issues, don't forget to mention it to the Rooh Mind Care team. They are very understanding and will definitely try to accommodate your request.

V

Vijay Singh

★★★★★

Canada · 31 August 2026

Divyanshi is a compassionate, client-centered Clinical Psychologist who works with children, adolescents, adults, and older adults. She provides psychological assessment, diagnostic clarification, and therapy tailored to each individual's needs.

Her integrative, evidence-based approach draws from CBT, DBT, ERP for OCD, EFT, and Inner Child Therapy, with experience supporting concerns including anxiety, depression, OCD, stress, emotional regulation, relationships, self-esteem, and substance use.

“Every individual has a unique life story and therapeutic journey.”

Areas of Focus: Anxiety · Depression · OCD · Stress · Emotional Well-being · Relationships · Self-Esteem · Substance Use · Personal Growth

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Tanisha, Neuro-Psychologist (MSc Neuropsychology) at Rooh Mind Care
Neuro-Psychologist

Tanisha

Neuro-Psychologist · MSc Neuropsychology, Christ University, Bangalore, among India’s top 100 institutions (NIRF 2025) 750+ Clinical Hours

Neuropsychological Evaluation Geriatric Care Neurodevelopmental Conditions Executive Function Deficits Adolescents to Adults

Credentials & highlights

  • MSc Neuropsychology, Christ University, Bangalore, among India’s top 100 institutions (NIRF 2025)
  • 750+ hours of supervised clinical practice
  • Trained at King George’s Medical University (KGMU), Lucknow, ranked 8th among India’s medical institutions (NIRF 2025), and Dr. Ram Manohar Lohia Institute of Medical Sciences (RMLIMS), Lucknow
  • Dissertation presented at IIT Mandi
  • Also trained at Balrampur Hospital & Mind and Brain Hospital
View full profile & credentials →
"

Oh my God, thank you so much. You're an amazing counselor. Half of the problems I came in with already feel so much lighter. It doesn't feel like I'm just attending therapy sessions — it feels like I'm slowly putting my whole life back together. Thank you for your guidance, patience, and support. I also appreciate everything you've done for me.

C

A client

★★★★★

Shared with Tanisha · 2026

Tanisha is an MSc Neuropsychology graduate (Christ University, Bangalore) with 750+ hours of supervised clinical practice across King George’s Medical University (KGMU), Dr. Ram Manohar Lohia Institute of Medical Sciences (RMLIMS), Balrampur Hospital, and Mind and Brain Hospital, strong local credibility rooted in Lucknow and UP's most recognized institutions.

She presented her Master's dissertation at IIT Mandi on the cognitive and metacognitive underpinnings of religiosity and decision-making, reflecting a rigorous, research-informed approach to understanding the mind.

“Mental health support should meet you where you are, not where you think you should be.”

Together, we'll make the complex feel manageable, at your own pace.

Areas of Focus: Neuropsychological Assessments · Geriatric Care · Cognitive Difficulties · Anxiety · Depression · Stress · Emotional Regulation · Young Adults & Adults

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Transparent Pricing

Session Fees

All prices final. No hidden charges. Payments are processed over a secure, PCI-DSS compliant gateway. We never store card/UPI/CVV. New to therapy? Here is what happens in your first session →

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Packages are intended to make continued care simpler and more affordable. They are not a prescribed course of treatment. The appropriate duration and frequency of therapy are determined collaboratively with the psychologist, based on the client's individual needs.

Transparent & final — No shipping. Online payments via Razorpay (RBI-authorized, PCI-DSS, SSL). Rooh Mind Care does not store card/UPI/CVV. Booking subject to Cancellation, Refund, Privacy & Client Agreement (mandatory acknowledgement before calendar).
Clarity, not guesswork

Psychological Assessments

ADHD, autism, IQ, memory and emotional assessments with standardised tests and a written report. Online and in Lucknow.

With one of our psychologists

₹5,000Fee on request

ADHD, learning, IQ, anxiety and depression assessments

With a Senior Clinical Psychologist

₹7,000Fee on request

For complex or overlapping questions, and diagnostic clarity

Neuropsychological

With Ms Tanisha Shukla, Neuropsychologist

₹5,000Fee on request

Memory, attention, processing speed and executive function, after head injury or when thinking has changed

What Clients Say

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Our Pillars of Care

Every interaction is grounded in three unwavering commitments.

Evidence-Based Therapy

Every intervention — CBT, Mindfulness-Based Therapy, eclectic approaches — is grounded in rigorous scientific research and aligned with ICD-11 diagnostic frameworks.

Compassion First

Anamika brings warmth, cultural sensitivity, and non-judgmental presence to every session — creating the safety you need to open up and evolve at your own pace.

Complete Confidentiality

Everything shared in sessions remains strictly confidential under professional ethics codes and applicable Indian law. Your story stays safe — always.

ICD-11 Mental Health
Screening Tool

Short, widely used questionnaires, one question at a time, with a plain-language result at the end. A screening, not a diagnosis.

  • Free
  • No sign-up
  • Result straight away
  • Your answers stay on your device

Licensed, Regulated &
Supervised Care

Our clinical psychologists are registered with the Government of India (RCI) and our psychiatrist with a State Medical Council, and every case is supervised by Dr Poornima Chandrashekar (Senior Clinical Psychologist) & Anamika Rawlani (Founder, RCI Reg. A39595), ensuring ethical, evidence-based, quality care for every client.

  • Clinical psychologists licensed by the Rehabilitation Council of India (RCI) — a statutory body under the Ministry of Social Justice and Empowerment, Government of India
  • Registered Psychiatrist — Karnataka Medical Council, Reg. 134015
  • Trained at NIMHANS & RINPAS — India’s leading mental health institute, and one of India’s most prestigious mental health institutes, founded in 1925
  • Supervised by Dr Poornima & Anamika — every case reviewed for clinical quality, ethics & continuity
  • In-Person & Secure Video — Lucknow & pan-India / NRI, MSME / Udyam Registered Enterprise

Our registrations

RCI numbers can be searched on the Rehabilitation Council of India’s Central Rehabilitation Register; medical registrations on the National Medical Commission’s Indian Medical Register; the Udyam number on the Ministry of MSME’s Udyam portal.

Meet Our Supervised Team →

We’re Here
for You

Reach out through any channel. Our team responds within 24–48 hours, except on national holidays.

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For Grievances & Feedback

General enquiries: hello@roohmindcare.com
Policy, refund, privacy: contact@roohmindcare.com
We respond within 24–48 hours, except on national holidays.

Ready to begin your journey?

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Replies within 24–48h · Ask us anything on WhatsApp

New to therapy? What to expect in your first session

Our Policies

Please read our policies before booking. By booking any service with Rooh Mind Care, you agree to these terms.

Privacy & Confidentiality

Your privacy is our highest priority. Everything you share in sessions is held in strict confidence and treated with the utmost care.

Our Commitment to Confidentiality

All information shared during sessions with Rooh Mind Care is strictly confidential and protected in accordance with RCI ethical guidelines and applicable Indian law. We do not share, sell, or disclose personal or session information to third parties without your explicit written consent. Your trust is the foundation of our practice.

Mandatory Disclosure — Rare Exceptions

While we honour confidentiality in all circumstances, we are professionally and legally required to share information in the following exceptional situations:

  • Where there is an imminent and serious risk of harm to you or to another person.
  • Where disclosure of abuse involving a minor or vulnerable individual is made or reasonably suspected.
  • Where we receive a lawful order from a court or other competent legal authority.

In each such case, we will inform you wherever possible and will share only the minimum information required.

Session Recordings

Sessions are not recorded under any circumstances without your prior explicit written consent. Clinical notes are maintained solely for therapeutic continuity and are stored securely. You may request access to your own records at any time by writing to us.

Screening Results by Email

If you ask for your free screening result by email, we use your email address to send that result from admin@roohmindcare.com. A copy of the email, including your address and the result in it, is kept in the Sent folder of that Google Workspace mailbox, as with any email we send. Your answers stay on your device: only the screening name and total score are sent to our server to write the email. You can ask us to delete the email at any time, as described below.

Your Data — Storage & Deletion

Personal information collected during intake and booking is used exclusively for delivering clinical services. Data is stored in a secure manner consistent with professional standards and in compliance with DPDP Act, 2023 and IT Act, 2000. All data related to bookings is stored and processed within India only. Booking data is processed securely through our own client portal over an SSL-encrypted connection. We do not store your card, UPI, or banking credentials, CVV, or full card numbers at any time. All bookings are processed via a secure, encrypted checkout. You have the right to request deletion of your personal data at any time by writing to contact@roohmindcare.com (Policy matters) or hello@roohmindcare.com (General enquiry), and we will action such requests promptly.

Cancellation & Rescheduling Policy

We deeply value your time and ours. By confirming a booking with Rooh Mind Care, you agree to the terms below, which are designed to be fair and transparent for all.

Cancellation & No-Show

  • Minimum 24 hours' notice is required for all cancellations. Please notify your therapist at least 24 hours before your scheduled appointment.
  • Late cancellations: Clients will be charged the full session fee for any appointment cancelled with fewer than 24 hours' notice.
  • No-shows: Clients who do not attend their scheduled session without any prior notice will be charged the full session fee.
  • Emergencies: A one-time emergency may be considered as an exception. All emergencies will be reviewed and decided on a case-by-case basis at the therapist's discretion.

Welcome Offer (WELCOME10)

New clients get 10% off their first individual session with any of our psychologists, including our Senior Clinical Psychologists, or their first consultation with our psychiatrist. The coupon WELCOME10 is applied automatically at checkout, and you can untick it if you prefer to keep it for later. One welcome offer per person, matched by email and mobile number. Not valid with packages, couples or family sessions, or assessments. Discounts never stack: one welcome offer or one package, not both.

Late Arrivals

  • Clients who arrive late will not be granted an extension beyond their originally scheduled session time, in order to respect the appointments of other clients.
  • No reduction in fees will be made for shortened sessions resulting from a client's late arrival.

Repeated Missed Appointments

  • If a client misses two appointments, the therapist reserves the right to terminate services. This decision will be communicated respectfully and directly.

Termination of Services

  • Either the client or the therapist may end therapy at any time.
  • Client's right: Your participation in therapy is entirely voluntary. You are free to discontinue services at any time without obligation.
  • Therapist-initiated termination: Your therapist may discuss termination if they assess that you are no longer benefiting from therapy, or if a conflict in professional values arises.
  • Referrals: Should you wish to continue counselling elsewhere, or if termination is initiated by the therapist, a referral to a suitably qualified professional will be provided to ensure continuity of your care.

Refund Policy

We aim to be fair and straightforward about refunds. Please review the criteria below to understand when refunds are applicable.

When Refunds Are Available

  • Cancellations made more than 48 hours before the scheduled session — full refund, processed within 7–10 business days.
  • Technical failure on our part that prevents session delivery — full refund or a complimentary rescheduling, at your preference.
  • Duplicate or erroneous charges arising from a payment or booking error — the excess amount is refunded in full within 5 business days.

Non-Refundable Circumstances

  • No-show or non-attendance without prior notice.
  • Cancellations with fewer than 24 hours' notice (the full fee is retained).
  • Sessions that have already commenced, even in part.
  • Dissatisfaction with session outcomes — we warmly encourage you to raise any concerns directly so we may address them.
  • Deep Assessment report fees once the assessment has been conducted and the report prepared.

Package Refunds & Cancellation

You may end a package and request a refund on the unused portion at any time. You do not need to give a reason, and no documentation is required.

How the refund is worked out. A package is priced at a discount because several sessions are booked together. When a package ends early that discount no longer applies to the sessions you did attend, so those are recalculated at the standard single-session fee for the professional you saw. Whatever remains of what you paid is refunded to you.

Worked example. You buy a 4-session package with a Senior Clinical Psychologist for ₹9,500₹13,000 ($130) and attend one session. That session is recalculated at the standard fee of ₹2,500₹3,500 ($35), and ₹7,000₹9,500 ($95) is refunded.

Sessions already attended, sessions cancelled with fewer than 24 hours' notice, and Deep Assessment reports already prepared are treated as utilised and are not refundable. If the recalculated value of the sessions you attended equals or exceeds what you paid, there will be no balance left to refund.

Therapeutic Fit & Alternatives

If a client feels that the therapeutic approach or professional fit is not working for them, they may discuss suitable alternatives available through Rooh Mind Care. Depending on availability and clinical suitability, this may include exploring another psychologist, a different therapeutic approach, or another appropriate support option.

Therapeutic outcomes are not guaranteed, and no refund is offered on sessions already attended. Our emphasis is on therapeutic fit, continuity of care and finding the right support for you — but if you would rather stop than switch, the unused portion of your package is refundable as set out above.

How to Request a Refund

Please write to hello@roohmindcare.com with your booking details, payment reference number, and reason for the request. For any policy-related queries, write to contact@roohmindcare.com. Eligible refunds are processed to the original payment method within 7–10 business days of approval.

Terms & Conditions

By accessing this website or booking any service with Rooh Mind Care, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the Rooh Mind Care website and the booking of any therapy, counselling, assessment, or related service offered by Rooh Mind Care, led by Anamika Rawlani (RCI Reg. A39595). By using this website or booking a session, you confirm that you have read, understood, and agree to these Terms, along with our Privacy & Confidentiality, Cancellation, Refund, and Legal Disclaimer policies, which are incorporated by reference.

About Our Services

Rooh Mind Care provides individual, couples, and adolescent therapy, psychological assessments, and related mental wellness services, delivered in person and/or online. Services are provided by qualified, RCI-registered professionals within the scope of their registration. Details of specific services and pricing are set out on this website and may be updated from time to time.

Eligibility

Our services are intended for individuals who are legally capable of entering into a binding agreement. Where a client is a minor, services will only be provided with the informed consent and involvement of a parent or legal guardian, as required by applicable law and professional guidelines.

Booking & Payments

  • Sessions must be booked in advance through the channels made available on this website (including WhatsApp, email, or online payment).
  • Fees for services are as displayed at the time of booking. Every session and package is paid in full at the time of booking unless otherwise agreed in writing.
  • Fees for clients outside India are shown in rupees at ₹100 to the dollar, with the US dollar amount in brackets.
  • Assessments are paid in two parts: 50% at booking and 50% before the report is released. Assessments carry no welcome offer or package discount.
  • Discounts never stack: a booking can use one welcome offer or one package, not both.
  • Reduced fees are available on request for clients facing financial difficulty, and students can receive up to 20% off sessions with our psychologists with a valid student ID. Both are arranged privately on WhatsApp.
  • Existing clients keep their current fees for 6 months from 6 October 2026, or until their current package ends if that is later. Prepaid packages are honoured in full.
  • All bookings are processed through Rooh Mind Care's own secure client portal over an SSL-encrypted connection. Payments are handled by Razorpay, an RBI-authorised, PCI-DSS compliant payment gateway. Rooh Mind Care does not store your card, UPI, banking credentials, CVV, or any sensitive payment data. All transactions are in INR, with no additional shipping charges as services are delivered online/in-person.
  • A confirmed booking is subject to our Cancellation and Refund policies, set out in the tabs above.

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by, any third party. You must not attempt to gain unauthorised access to any part of this website, its systems, or any data held on it.

Intellectual Property

All content on this website — including text, graphics, logos, screening tools, and screening results — is the property of Rooh Mind Care or its licensors and is protected by applicable intellectual property laws. You may view and download content for personal, non-commercial use only, and may not reproduce, distribute, or modify it without prior written permission.

No Guarantee of Outcomes

Therapy and counselling outcomes depend on many factors, including individual engagement and circumstances. While our practitioners work to the best professional standard, Rooh Mind Care does not guarantee specific results from any session, assessment, or programme.

Therapy Packages

Package validity begins from the date of package purchase. A 4-session package is valid for 6 months, an 8-session package for 8 months, and a 16-session package for 12 months.

Packages are intended to make continued care simpler and more affordable. They are not a prescribed course of treatment. The appropriate duration and frequency of therapy are determined collaboratively with the psychologist, based on the client's individual needs.

EMI Facility

EMI is offered as an additional payment facility and is not a discount. The monthly figures shown on this website are indicative estimates based on a 12-month tenure. Actual credit-card EMI, interest, GST and applicable processing or other fees may vary depending on the respective card issuer and applicable terms, and the figures shown are not the exact amount a client will necessarily be charged.

EMI or instalment facilities are not offered by all card issuers and may not be available in every country. Eligibility is determined by the client's card issuer, not by Rooh Mind Care.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. The updated Terms will be posted on this page with a revised effective date, and continued use of our services after such changes constitutes acceptance of the revised Terms.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh.

Contact

For any questions about these Terms, Refund, Cancellation or Privacy policies, please write to us at contact@roohmindcare.com. For general enquiries and bookings, write to hello@roohmindcare.com.